Excellent customers service and quality product. I keep returning again and again. I asked for a fast turnaround for a birthday project and was not disappointed.
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Orchard Craft Company - What Our Customers Say
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Thank you so much for your fantastic customer service.
I will definitely be use you again and again! And, I will be letting my friends know about your excellent service and products.Posted on
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This was my first order and I was pleasantly surprised how quick the order was delivered. The quality is excellent, and true to size. I was using the letters for a banner that I made for the church and the dotty letters look great will certainly use orchard craft again.
Thank you again.
Kind regards
JanePosted on
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just glorious! love the lettering.
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Excellent product and service as always. Thank you!
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I ordered some applique letters from you and just wanted to write and thank you so much for the superb service. They are exactly what I wanted and you went the extra mile throughout. You are one of the most helpful and efficient companies I have dealt with.
Thank you
Jen AllawayPosted on
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Once again ordered letters at short notice. The service was outstanding and quality excellent. Lesley had even added a personal note which was so touching. Would highly recommend.
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Just to let you know how much your support meant to my grandson, he won the class Book Day dress up. The Mr Noisy letters were the finishing touch! We couldn't have done it without you pulling out the stops to help me. So I thought I'd share our joint success with you.
Thanks again Lesley and team.
HazelPosted on
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Keep coming back for more! Love matching with my materials. Easy to order, pay and use. Thank you.
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My 4 year old grandson changed his mind at the last minute about what he wanted for his Book Day outfit. I cannot say thank you enough to Orchard Craft Company for doing my MR NOISY letters super fast and delivered to me in more than enough time for me to finish the outfit. Truly a superb, helpful and kind company.
Thanks again.
HazelPosted on
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I've ordered quite a few times and always had an excellent service. Ordered iron on letters to use on buntings. They are really easy to use and look great. Recently ordered letters, I made a mistake with spelling and needed to order more. They were more than happy to accommodate as it was needed for a gift. Definitely recommend!
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I ordered several acrylic felt squares and was delighted with the subtle colours and the speed in which these arrived. I was also impressed but the cost of the postage. Thank you for these. I will definitely use this site again and recommend to others.
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Absolutely delighted with all the iron-on shapes that I purchased recently along with a number of cotton bags. The colours are just gorgeous and the quality is excellent. The ordering and delivery went very smoothly.
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Thank you so much the 7.5 cm letters they really finish of my grandsons christening bunting I am so pleased with them. Thank you
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Sooo happy my query regarding colours was answered quickly and I placed my order receiving my letters within 3 days. Excellent service and will tell all my friends. Big thankyou.
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just what I needed to complete my project, delivery very prompt and a fantastic service..
Beautiful and bright colours.Posted on
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Amazing service! Order placed, named letters cut, produced, packaged and received within 24 hours Fantastic!
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Excellent response from when I sent my order until arrival of product which I am very pleased with.
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Very prompt service. Stick on letters worked perfectly. Thank you for free matching stars.
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My query was answered the next day and my order arrived in a couple of days . Great service ..I’ll definitely be ordering again.
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My letters arrived today and our now in place on the wedding bunting. They look great. really pleased with my order. Thank you
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I am smiling from 'ear-to-ear' with delight to see my delivery of letters today. Lesley bent over backwards to help me with my unusual order, and the letters added to a patchwork cushion will help my little Grand daughter in South Africa to remember her Gran in England.
Thank you Lesley, you are a 'Star'!Posted on
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Have had 2 orders from you. Great service & quality products. Thanks
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Lesley was very kind and helpful in resending some letters I had ordered. I would definitely recommend this company, excellent customer service and very quick turnaround from order to delivery.
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Just wanted to say a big thank you for the letters which arrived yesterday - amazingly prompt service! My son is very happy!
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Letters arrived quickly and were easy to iron on the material. Excellent transaction.Thank you
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Thank you so much for getting the order to me so quickly. I'm really impressed and grateful that you did this. I'm now ready for my workshop this weekend. Thanks again for your help
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Thanks Orchard Craft Company for outstanding customer service! As always, great communication, and delivery to Norway within a week of ordering! Excellent!!
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Thanks Orchard Craft Company for outstanding customer service - I too needed lettering in a hurry and you pulled out all the stops. Great product.
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I ordered some lettering which I needed urgently and I have to say your customer service is second to none, great communication and as promised my letters arrived by my deadline and were exactly what I needed. I would definitely shop with you again. Thank you so much. 5*
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Ordered some iron on letters, which came quickly with clear instructions. All look lovely. Thanks. Will definitely use you again.
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I wanted 3 x letters and 3 x numbers and received them very quickly. They are as described and quite lovely. Thank you
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I have received excellent service from the orchard craft company. I placed an order yesterday for some novelty buttons and I received them today, less than 24 hours later. The buttons are exactly as described and perfect for what I need. Thank you for such amazing service!
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I needed some iron on/sewable numbers and letters to decorate a shirt for my granddad's 99th birthday. I came across your website by chance and ordered some "3cm Iron On Fabric ,Vintage Letters/Numbers, Set of 10, Plain fabric". I left you a message asking for prompt delivery due to the upcoming birthday. You dispatched my items the day after I ordered and I received them perfectly on time to sew them on and my granddad received my decorated shirt exactly on his birthday! Thank you so much! And thank you for the additional gift (navy heart) you included in my parcel. I have been extremely impressed with your customer service.
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Back again for the third time. The iron-on motifs and letters have helped me to turn plain little dresses for my 18 month old granddaughter into eye catching outfits. Using their letters and motifs is so easy and they have survived a lot of washes.
I like Orchard Craft because my items arrive promptly and are of great quality.Posted on
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The order arrived very quickly. The Appliques. are an easy way of making a plain outfit look very pretty.
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I have now completed the wedding bunting with your lovely letters and it will soon be on its way to Australia. It will then come back here for the UK wedding celebrations so I wonder if that will make it one of your most travelled orders?
A huge thank you to Lesley and the team for your superb customer service, speedy responses and for going "above and beyond" with this order. I would not hesitate to recommend you to anyone.Posted on
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Superb service, Thank you so much Lesley for bespoking my order.
The personalised bunting will look fantastic for my daughters wedding. Thanks again ????XPosted on
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Back again just to say a big thank you, my grandson lost one of the letters and the lovely people at Orchard Craft have sent me some replacement letters straight away so I can complete a Mr Noisy project in time for a school book event. Thanks again for everything.
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I'm very impressed so much so that I've subscribed to Orchard Craft's mailing list - not something I normally do.
Superb prices
Superb quality
and superb service.
I will definitely use again.Posted on
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Thank you so much for my Nativity Buttons which arrived today. Your customer service is brilliant. From answering my email enquiry, to ordering the buttons, and delivery was seamless. I will be using your company again.
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Thankyou so much for the prompt delivery of the iron on letters which I ordered. I am really pleased with them I will use your company again if and when needed. Thankyou once again.
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Thank you for the J & K they were just what I needed and the instruction were spot on.
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Really happy with the letters I ordered. They were exactly what I was looking for and arrived quickly. Very useful to have the letters against a measuring tape to be able to calculate precisely which size to order. Will use this company again!
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Thank you very much Lesley - You provide an excellent service - with great communication, wonderful products and a speedy service - highly recommend. X
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Excellent customer service and product. Arrived really quickly. Beautiful.
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Great value, really happy with my order!
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The most amazing service!
I ordered some iron-on letters last minute, Lesley said she was very busy and usually has a turn around of four days at her busiest times, but would do her best to get them to me on time (for my wedding anniversary) and two days later, here they were!
Thank you very much again!Posted on
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I am so pleased with my recent order. Lesley and her team were very helpful and delivered exactly what I was looking for! I just wanted to say a big 'Thank You' and will definitely recommend Orchard Craft Company to family and friends.
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Order late Friday night and delivered Tuesday morning.Exceptional delivery and quality.
A superb company to deal with.Long may you reignPosted on
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Lesley, thank you so much for your wonderful service, very helpful and super efficient. I ordered iron on initials for bunting, then later on I decided I wanted to add '&' between the initials and add some small hearts. Lesley gave me a choice of sizes and cut these for me in the same material & colour as the initials. Although she was very busy, I needed these urgently and received them in the post next day. The material used was also good quality, I will certainly be using this Company again And thank you again Lesley.
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Received my order, which I am delighted with.Excellent service
Thank youPosted on
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Super service, my order arrived within 2 days & the letters I ordered turned out with a little added extra of iron on hearts with each letter which to be honest finished off my project to a 'tee'
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Great service, needed some letters really quickly- ordered on Thursday, arrived by Saturday morning post. Really pleased with them and can't wait to use Orchard Craft Company again!
Thank you :) xPosted on
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What a pleasure to deal with such a lovely business.
My request for speedy processing was dealt with and my order was delivered promptly. The Iron on letters were easy to use and the finished item looks really professional. Thank you from one very happy school leaver (and parent).Posted on
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I needed my order quickly to finish a birthday present- I told Lesley about this and my order was dispatched the same day. Really great quality products- I received lots of compliments about them! Would definitely recommend!
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Excellent service. I changed the colour of my order after placing it & this proved no problem. The goods arrived speedily & were just what I wanted, very good quality. Would definitely recommend & use again.
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Amazing service. Needed my order urgently. I emailed them as soon as I had submitted my order and they cut and sent it straight away. Couldn't ask for better service. Thank you Orchard Craft Company.
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I can't thank you enough! What a service! I was very much impressed and relieved altogether for saving the day because I missed a child's name off the list and it was just a day before the party!! I was promptly sent the letters via first class delivery! Thank you so much. I've spread the word about your company and the lovely work you do!
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Received, my order very promptly.
SUPER VALUE. Lovely quality, will be buying again very definitely. *****Posted on
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We have been incredibly impressed by the excellent customer service, the letters we purchased look brilliant and we will thoroughly recommend Orchard Craft Company to all our friends.
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Absolutely perfect, 5* service .Thank you
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Rapid delivery. Great price. Will definately use again.
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Tutto ok. Venditore consigliato. Grazie
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Excellent customer service, Lesley was brilliant at getting back to me and shipping my order quicker as it was for a birthday. Love all the prints they have, great find! Will definitely recommend and use again.
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Excellent service. Will definitely use again and recommend to friends and family
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Thank you for the lovely letters so efficient and they have made my grandsons first Christmas stocking perfect.
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Thank you as always for providing a fantastic quick and efficient service
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My first shopping experience has been very positive. Great products and an excellent service
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I had a Pudsey bear emergency, and needed felt spots in a hurry. Fantastic price , quality and speedy delivery. Thank you
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I order frequently from Orchard Crafts & love their stuff!
Fabulous quality & always take note of my little requests.
Thank youPosted on
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Thank you, I ordered the letters and they arrived this morning. Perfect, thank you.
I am so pleased with them. Now to make the bunting!Posted on
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Love this company for the letters for my bunting. I wont go anywhere else and your service is really quick. Thank you for all the lovely letters you have done for me
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I've just received my iron on letters and I'm so impressed with the quality and how quickly they arrived! They are beautiful, I'm so excited to show my bridal party on the wedding day!
Thank you, so much!
Megan xPosted on
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Fantastic service and great quality products that made our team polo shirts look very professional.
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Thank you for the lovely iron-on letters, perfect for my bunting project. Fantastic service, quick and efficient.
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I just want to say that the products from Orchard Craft Company are fantastic and they are very nice to shop with. Its a pleasure doing business with you
Thank you
Elaine xPosted on
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Just wanted to thank you for your excellent service. Not only did you spend a lot of time with me getting the right font but I have received them today as well!
Marvelous service, much appreciated.
Thank you againPosted on
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This is the first order I have placed and I am really impressed with the service I received, couldn't do enough to help, thank so much for making this purchase so easy x.
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Many thanks for the beautiful numbers and stars that arrived yesterday. My six year old daughter sported them proudly for NSPCC number's day today! Lovely products! I will use orchard company again.
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Brilliant and very helpful service and very quick turnaround when needed! Used many times and will definitely be used again many times in the future! Thank you Lesley for all your help! :)
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Excellent service. Iron on letters were just what I needed to put on my grandaughters Christmas stockings. Thank you so much.
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Excellent service - thank you. I placed an order in the early hours of a Sunday morning and needed delivery by the Wednesday. My ordered arrived on the Tuesday. My order was also of an excellent quality. Thank you!
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Lesley.... I cannot thank you enough for your excellent service and going out of your way to get the colour of material I wanted. I placed the order Mon and received Tues.... unbelievable service!!! I am so grateful that you could get the colour as well and it is wonderful... i am thrilled.... Thank you so much. Terryann
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Thank you for your prompt and kind attention to my project. Lesley ensured swift delivery and the cushion for my niece's first primary class looks pretty good thanks to your excellent letters! I was very impressed by the free apostrophe, and the stars. Many thanks - I will be back!
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Absolutely delighted with the iron on letters!! They look amazing on the bunting I've made. Great service, I shall be using you again.
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Excellent service and very helpful. My order was posted out very quickly. It was a large order and it was all done beautifully and packaged very thoughtfully. I would not hesitate to recommend this company. Many thanks.
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I've just received the Dino, Dog and Letter A iron-on appliqués. I'm really happy with the products, your efficiency in getting the products sent out ASAP and also your flexibility in allowing me to choose the color and design I like.
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Just wanted to let you know that I'm really pleased with the things I ordered from you. Thank you for great customer service.
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What a fantastic company to work with! Ordered 60 x large white flower buttons to use as added extras to my chair covers & sashes business and they are exactly what I wanted!
Ordering through Orchard Craft Co is quick, easy and such a friendly service, with great comminication throughout. Will definitely be ordering again soon.
Keep up the good work guys xxPosted on
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We have received the snowflakes today, Thank you for a very speedy and prompt service.
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I placed an order for the personalised Wedding ring cushion last week. What can I say the cushion was absolutely amazing! The couple loved it and could not take their eyes off it, along with everyone else that saw it! Pictures do not do it justice. Just wanted to say a huge thank you, for processing my order and having it sent out at such short notice! Also the excellent communication and customer service, be assured I will be coming back to order again! Thank you once again! X
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Received my order today, Super fast delivery. Just what I wanted .The fabric letters are beautifully done and perfect in every way. I will definitely shop here again .Thank you so much x
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What incredible service! I had mistakenly ordered felt letters which would have been too large for the bunting which made up the rest of my order and, rather than just leaving me with a costly error, I was contacted and a change was made to my order. Very swift service and I am delighted by my finished project. Thank you!
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I just wanted to say thank you for my order I have started sewing them on my bunting and they look lovely. I will certainly recommend you to my friends and will happily use your Company again myself.
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Fantastic service! I used Orchard Craft Company for my Christmas Stocking lettering and they are great! Can not find letters anywhere else as good as these :-)
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I was very grateful when my order was dispatched the next day on my request, so that I could hope to have it in time for Christmas... Thank you!
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My wife is delighted and has your details next to her sewing machine. Once again thanks for a brilliant service, have a lovely Christmas.
HamishPosted on
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Absolutely delighted with my purchases and your service was second to none. Thank you
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Wonderful service! Really helpful I can't thank your enough.
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What Fantastic & very fast service.
I needed theses by 25th Nov 2014......Only ordered Wednesday 19th & after communication via email, they arrived today.......Now that's service for you.
Thank You so much.Posted on
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Thank you once again absolutely delighted with my purchase.And thank you so very much for your very quick response and delivery I am so grateful thank you and a Merry Xmas.
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Letters arrived today really pleased, would definitely use Orchard Craft company again
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Fantastic customer service, Lesley could not have been more helpful! Will be using Orchard Craft Company again :-)
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Spotty numbers arrived , thrilled , many thanks.
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Many thanks for the advice and the speedy service.
Thrilled with the letters and figures I've received.
Many thanks
JanePosted on
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Wonderful service and really quick delivery.
I was emailed due to my error in ordering and
had a second mail in response in minutes. Many thanks to the team. You really helped me out and I am most grateful.Posted on
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So glad I found Orchard Craft Company ... Product is excellent, staff very helpful and supper fast delivery. I will definetly be a return customer ... Will also recommend to friends. Thank you
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Excellent service and value for money. I will certainly use them again.
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Fast delivery and great service. I'm very happy and will order again. Thank you.
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Amazing product, much better quality than anticipated. Super fast delivery.Great price.Highly recommended. Thank you
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Orchard Craft Company was a fantastic find. I initially discovered them on Ebay but realised that if I went straight to their website I was offered a discount! Perfect! Everything they have produced for me has been of a fantastic quality and is despatched really quickly. You can always rely on great service, great quality and an ever increasing range of fabrics and shapes. I wouldn't buy from anywhere else now!
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We're a small business and rely on Orchard Craft Company to produce all our lettering and motifs. They never disappoint, with everything always produced to the highest standard and always delivered in excellent time. I can't recommend Orchard Craft Company enough. Their service is second to none.
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We ordered personalised bags and cards for my daughter's teachers for the 2nd year this year. They are always of the highest quality and so unique - you really feel that some thought and effort has gone in to say thank-you to the staff. The staff are always so touched and the bags in particular this year were a huge hit. Thank-you once again Lesley. Always a pleasure to deal with and dispatched super-fast! I will be back again next year for more (if not before!)
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My daughter is getting married in July and I had the task of making personalised bunting and table decorations. How lucky was I to find such a wonderful company and Lesley accomodated my every need, I am thrilled with my shabby chic letters, numbers and shapes. They have been admired by all my friends and I cannot wait for the day to display them all. I could not have done this without Lesley and also the very reasonable prices.... I have recommended you to all my friends and wish you every success in 2014 as you truly deserve it.... Thanks so much
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I couldn't be happier with my order. Lesley was accomodating and helpful, gave me a great discount and even made apostophies to order! I've already made my first sash and it was quick and easy and looks fab. A very happy customer!
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